Terms & Conditions

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By using https://compassdesign.co you confirm that you have read, understood, and accept these terms of use along with the privacy policy (the “Terms”) as the terms that govern your access to and use of the Website and the Service and you agree to comply with them. If you do not accept or agree to comply with these Terms, you must not use this Website. Additionally, when using a portion of the Service, you agree to conform to any applicable posted guidelines for such Service, which may change or be updated from time to time at our sole discretion.

These Terms are made between Compass Design (SMC-Private) Limited (“we” “us” “our”, the “Company”, as applicable) and you (“you” or the “User”). The Company reserves the right to alter its terms of use from time to time. The Effective Date at the time the User is reading these terms is set out at the top of these Terms. Prior to using the Website again in the future, Users should check that the Effective Date has not changed. If it has, the User should examine the new set of terms and conditions and only use the Website if it accepts the new terms and conditions. If you do not accept the changes, you should immediately discontinue your access to the Website and your use of the Service.

Scope of services

Compass Design Co inter-alia offers UX/UI Design, Logo and Brand Identity Design and Web Development services. Specific details of the services, timelines, and fees will be outlined in the respective project agreement(s).

User accounts

As a user of this website, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all activities that occur under your account or password.

If you think there are any possible issues regarding the security of your account on the website, inform us immediately so we may address it accordingly.

We reserve all rights to terminate accounts, edit or remove content and cancel orders in their sole discretion.

Privacy Policy

Before you continue using our website, we advise you to read our Privacy Policy Regarding our user data collection. It will help you better understand our practices.

Payment and Billing

Payment terms will be specified in the respective project agreement(s). All the payments shall be made as per agreed-upon schedule. The company will start working on the project only after receiving token payment/partial payment in advance as agreed in the respective project agreement. Failure to make timely payments may result in project delays or termination.

Refund Policy

We believe in delivering quality services and the satisfaction of clients/customers is our prime concern. We have introduced our Refund Policy to build customer confidence in us.

Intellectual Property

The Company owns all the Intellectual Property Rights in and associated with the Website and the Service, including without limitation, any trademarks, trade names, designs, text, graphics and the selection and arrangement thereof. Nothing contained in the Website should be construed as granting by implication or otherwise, any license or right to use any trademark displayed on the Website

without our written permission.

Copying or reproducing the Website, the Materials, or any portion thereof for further reproduction or redistribution is expressly prohibited. Any reproduction, modification, creation of derivative works from or redistribution of the Website, the Materials, or the collective work or compilation is expressly prohibited. The Company takes reported and actual infringement of Intellectual Property Rights and fraud extremely seriously and whilst Users cannot hold the Company liable in relation to such issues, the Company requests all Users to report such matters immediately to the Company, and the Company will inform the appropriate authorities.

Upon competition of full payment to the company, the client will have all rights to the final approved work product. Any unused design, concepts and materials shall remain property of the Company and the customer shall have no right, interest and/or claim over such unused designs, concepts and materials.

Confidentiality

Both the parties agree to keep all the project-related information confidential unless otherwise agreed in writing. The Parties may enter into a non-disclosure agreement if the need so arises. The Parties shall remain under obligation to not disclose the confidential information even after termination or expiry of the project agreement. Every important information including but not limited to the business structure, strategy, development, concepts and unused products shall constitute confidential information.

Indemnity

The User understands and agrees to defend, indemnify and hold harmless the Company and each of its officers, subsidiaries, affiliates, successors, assigns, directors, officers, agents, service providers, suppliers and employees, from and against any and all claims, damages, obligations, losses (whether direct, indirect or consequential), liabilities, costs or debt, and expenses (including but not limited to attorneys’ fees) arising from (a) your improper use of, or your inability to use, the Website or the Service; (b) your breach of any provision of these Terms; and/or (c) your violation of any third party right, including without limitation any copyright, trademark, trade secret or other property, or privacy right. As far as the law allows, this defense and indemnification obligation will survive termination, modification or expiration of these Terms and your use of the Website and the Service.

Subject to anything contained in any other agreement executed between you and the Company, the Privacy Policy and any other expressly incorporated document constitute the entire agreement between you and the Company and neither party has relied on any representation made by the other party unless such representation is expressly included in these Terms. Nothing in these Terms shall relieve either party of liability for fraudulent misrepresentations and neither party shall be entitled to any remedy for either any negligent or innocent misrepresentation except to the extent (if any) that a court or arbitrator may allow reliance on the same as being fair and reasonable.

Termination

Either party may terminate a project in writing for substantial breach or failure to perform. Termination terms will be outlined in the project agreement.

Limitation on liability

The User understands and agrees that the Company and each of its officers, subsidiaries, affiliates, successors, assigns, directors, officers, agents, service providers, suppliers and employees, shall not be held responsible for and against any and all claims, damages, obligations, losses (whether direct, indirect or consequential), liabilities, costs or debt, and expenses (including but not limited to attorneys’ fees) arising from (a) your improper use of, or your inability to use, the Website or the Service; (b) your breach of any provision of these Terms; and/or (c) your violation of any third party right, including without limitation any copyright, trademark, trade secret or other property, or privacy right. The Company shall not be liable for any loss suffered by the other party or be deemed to be in default for any delays or failures in performance hereunder resulting from acts or causes beyond its reasonable control or from any acts of God, acts or regulations of any governmental or supra-national authority.

Force Majeure

Force Majeure means any circumstances beyond the reasonable control of either party, including, without limitation, fire, explosion, strikes or other labor disputes, riots or other civil disturbances, voluntary or involuntary compliance with any law, order regulation, recommendation or request of any governmental authority, and errors or downtime in networks, power supply, gateway or similar failures of communication. We are not liable for any failure to perform contractual obligations arising from events beyond our control, including natural disasters, compliance with laws or governmental orders, and communication failures

Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at [email protected] or +923338400569

General Terms and Conditions which apply to the users

1. In registering for this Website, the User must provide true, accurate, current and complete Registration Details which the User must update after any changes (except age) before using the Website for further services in the future.

2. The User hereby warrants and represents to the Company that it is at least eighteen years of age and has the lawful authority to enter into contracts and publish User Material on the Website.

3. The Company reserves the discretion to withdraw any Material or User Material from the Website without prior notice and to refuse any User Material posted or provided to the Company by a User.

4. The User’s Registration Details and data relating to its use of the Website will be recorded by the Company but this information shall not be disclosed to third parties (otherwise than on an aggregated, anonymous basis, or in accordance with the Privacy Policy) nor used for any purpose unrelated to the Website. By agreeing to the terms, you expressly give us permission to verify the authenticity of your details by calling you on the phone number and sending an email on the email id submitted to us. The call may be recorded for quality assurance.

5. The User hereby authorizes the Company to use any information which it submits to the Website to inform the User of special offers, occasional third party offers and for other marketing and related purposes. Without prejudice to the above, the Company will not use User data for any other purposes than as set out in these Terms except that the Company may disclose this data if compelled to do so by law, or at the request of a law enforcement agency or governmental authority.

6. If the User does not wish the Company to use its information as set above, it should leave the Website before submitting its personal details.

7. You must keep confidential any user identification and password details set-up or given to you as part of our security procedures and must not disclose them to any third party.

8. The Company reserves the right to suspend or terminate a User’s account where, in its absolute discretion, it deems the User has breached these terms or deems such suspension or termination is otherwise appropriate. In the event of such suspension or termination, the Company will notify the User by email and the User must not seek to re-register on any Website either directly or indirectly through a related entity. The Company’s rights under this Clause shall not prejudice any other right or remedy the Company may have in respect of any breach, or any rights, obligations or liabilities accrued prior to such suspension or termination.

9. For the avoidance of doubt, the Company is providing a service not goods.

10. The Compass Design Co. owns all Intellectual Property Rights in and associated with the Website and the Service, including without limitation, any trade marks, trade names, designs, text, graphics and the selection and arrangement thereof. Nothing contained in the Website should be construed as granting by implication or otherwise, any license or right to use any trademark displayed on the Website without our written permission. You may print off one copy, and may download extracts, of any page(s) from the Website for your personal use and you may draw the attention of others to content posted on the Website but you must not modify the digital or paper copies of any materials you have printed off or downloaded in any way, and you must not use any photographs or videos separately from any accompanying text. You agree not to circumvent, disable or otherwise interfere with security related features of the Website or features that prevent or restrict use or copying of any Materials or enforce limitations on use of the Website or the Materials therein. Material displayed on or through the Service is protected by copyright as a collective work and/or compilation, pursuant to copyrights laws, other laws, and international conventions. Any reproduction, modification, creation of derivative works from or redistribution of the Website, the Materials, or the collective work or compilation is expressly prohibited. Copying or reproducing the Website, the Materials, or any portion thereof for further reproduction or redistribution is expressly prohibited.

11. The Compass Design Co. owns all Intellectual Property Rights in and associated with the Website and the Service, including without limitation, any trade marks, trade names, designs, text, graphics and the selection and arrangement thereof. Nothing contained in the Website should be construed as granting by implication or otherwise, any license or right to use any trademark displayed on the Website without our written permission. You may print off one copy, and may download extracts, of any page(s) from the Website for your personal use and you may draw the attention of others to content posted on the Website but you must not modify the digital or paper copies of any materials you have printed off or downloaded in any way, and you must not use any photographs or videos separately from any accompanying text. You agree not to circumvent, disable or otherwise interfere with security related features of the Website or features that prevent or restrict use or copying of any Materials or enforce limitations on use of the Website or the Materials therein. Material displayed on or through the Service is protected by copyright as a collective work and/or compilation, pursuant to copyrights laws, other laws, and international conventions. Any reproduction, modification, creation of derivative works from or redistribution of the Website, the Materials, or the collective work or compilation is expressly prohibited. Copying or reproducing the Website, the Materials, or any portion thereof for further reproduction or redistribution is expressly prohibited.

12. The Company takes reported and actual infringement of Intellectual Property Rights and fraud extremely seriously and whilst Users cannot hold the Company liable in relation to such issues, the Company requests all Users to report such matters immediately to the Company, and the Company will inform the appropriate authorities.

13. The Company takes reported and actual infringement of Intellectual Property Rights and fraud extremely seriously and whilst Users cannot hold the Company liable in relation to such issues, the Company requests all Users to report such matters immediately to the Company, and the Company will inform the appropriate authorities.

14. If you are an owner of Intellectual Property Rights or an agent who is fully authorised to act on behalf of the owner of Intellectual Property Rights and believe that any Material or other content infringes upon your Intellectual Property Right or the Intellectual Property Rights of the owner on whose behalf you are authorised to act, you may submit a notification to the Company together with a request to the Company to delete the relevant Material in good faith.

The notification and the request must contain the following information:

a. A physical or electronic signature of a person authorised to act on behalf of the owner of an exclusive right that is allegedly infringed;

b. identification of the Intellectual Property Rights claimed to have been infringed, or, if multiple Intellectual Property Rights can be covered by a single notification, a representative list of such works;

c. identification of the Material (by means of data or communication link, etc.) that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the Company to locate the Material;

d. information reasonably sufficient to permit the Company to contact you, such as an address, telephone number, and an electronic mail address;

e. a signed statement that you have a good faith belief that use of the Material in the manner complained of is not authorised by the Intellectual Property Rights owner, its agent, or the law;

f. a signed statement that the Intellectual Property Rights owner holds the Company harmless from any claim of any third party in connection with the Company removing the relevant content; and

g. a signed statement that the information in the notification is accurate and under penalty of perjury that you are authorised to act on behalf of the owner of an exclusive right that is allegedly infringed.

13. All notifications under 12 above must be sent to [official email]

14. The following restrictions shall apply to all Users. You must:

a. not use the Website or the Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the Website or any Service or any operating system;

b. not transmit any material designed to interrupt, damage, destroy or limit the functionality of the Website or the Service;

c. use any form of automated device or computer program (sometimes referred to as “flagging tools”) that enables the use of the Company’s “flagging system” or other community control systems without each flag being manually entered by a human that initiates the flag (an “automated flagging device”), or use any such flagging tool to remove posts of competitors, other third parties or to remove posts without a reasonable good faith belief that the post being flagged violates these terms or any applicable law or regulation;

d. not use any automated software to view the Service without our consent (including use of spiders, robots, crawlers, data mining tools, or the like to download or scrape data from the Service, except for internet search engines (e.g, Google) and non-commercial public archives (e.g. archive.org) that comply with our robots.txt file) and only access the Service manually;

e. not use the Service other than for your own personal use as permitted by us;

f. not use the Service other than for your own personal use as permitted by us;

g. not use the Service other than for your own personal use as permitted by us;

f. not use any Service in any manner that is illegal, immoral or harmful to the Compass Design Co and/or its allied and associated entities;

g. not use any Service in any manner that is illegal, immoral or harmful to the Compass Design Co and/or its allied and associated entities;

h. not use any Service in breach of any policy or other notice on the Website;

i. not remove or alter any copyright notices that appear on the Website;

j. not publish any User Material which is or may be Unacceptable or that may encourage a breach of any relevant laws or regulations;

k. not interfere with any other User’s enjoyment of the Website or the Service;

L. not conduct yourself in an offensive or abusive manner whilst using the Website or the Service;

M. not contact anyone who has asked not to be contacted, or make unsolicited contact with anyone for any commercial purpose, specifically, contact any User to post advertisement on a third-party website or post any advertisement on behalf of such User;

N. not "stalk" or otherwise harass anyone;

O. not collect personal data about other Users or entities for commercial or unlawful purposes;

P. not transmit any User Material that:

i. harasses, degrades, intimidates or is hateful towards any individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability;

ii. includes personal or identifying information about another person without that persons's explicit consent;

iii. impersonates any person or entity, including, but not limited to, a Company employee, or falsely states or otherwise misrepresents an affiliation with a person or entity;

iv. is protected by copyright or patent, protected by trade secret or trademark, or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission or a license from their rightful owner to post the material and to grant the Company all of the license rights granted herein;

v. infringes any of the foregoing Intellectual Property Rights of any party, or is User Material that you do not have a right to make available under any law, regulation, contractual or fiduciary relationship(s);

vi. constitutes or contains "pyramid schemes", "jokes", "affiliate marketing," "link referral code," "junk mail," "spam," "chain letters," "bait marketing", "negative option marketing", "referral selling" or unsolicited advertisements of a commercial nature;

vii. constitutes or contains "pyramid schemes", "jokes", "affiliate marketing," "link referral code," "junk mail," "spam," "chain letters," "bait marketing", "negative option marketing", "referral selling" or unsolicited advertisements of a commercial nature;

viii. includes links to commercial services or third party websites, except as specifically allowed by the Company.

15. The Company grants you a limited, revocable, non-exclusive license to access and use the Service for personal use. This license granted herein does not include any of the following: (a) access to or use of the Service which are not permitted by the Company; and/or (b) any collection, aggregation, copying, duplication, display or derivative use of the Service nor any use of data mining, robots, spiders, or similar data gathering and extraction tools for any purpose unless expressly permitted by the Company or as otherwise set forth in these Terms.

16. The Company may employ a third-party service provider for processing credit card payments for users that use the Product(s) or services provided. Such third-party service provider may have access to personal information provided by users needed in order to perform their functions, but may not use it for any other purpose. The Company does not have access to or retain any users payment information.

17. You understand and agree that sending unsolicited email advertisements or other unsolicited communications to the Company addresses or through the Company computer systems are expressly prohibited by these Terms. You acknowledge and agree that from time to time the Company may monitor email usage using human monitors or automated software to flag certain words associated with spam or scams in emails that are sent between one User to another in the Company’s e-mail system. Any communication between yourself and any other User utilizing the communication features available on the Service and the Website may be used only in accordance with these Terms.

18. Any unauthorized use of the Company computer systems is a violation of these Terms and certain applicable laws, in particular the cyber crimes legislation applicable and enforceable in the respective jurisdiction. Such violations may subject the sender and his or her agents to civil and criminal penalties. Please note that the Cyber Crimes laws carry significant penalties including imprisonment. In case you intend to solicit or contact our Users by obtaining their email or phone numbers from our Website, we may report this behavior to the relevant authorities, who then may decide to prosecute you under the relevant laws of applicable and enforceable in the respective jurisdiction.

19. If any provision of these Terms or part thereof shall be void for whatever reason, it shall be deemed deleted and the remaining provisions shall continue in full force and effect.

20. The Company reserves the right to assign or subcontract any or all of its rights and obligations under these Terms. The User may not assign or otherwise transfer its rights or obligations under these Terms without the Company’s prior written consent.

21. Any notice given pursuant to these Terms may be served personally or by email to the last known email address of the addressee. It is the responsibility of Users promptly to update the Company of any change of address or email address. Such notice shall be deemed to have been duly served upon and received by the addressee, when served personally, at the time of such service or when sent by email 24 hours after the email has been sent.

22. Any delay or forbearance by the Company in enforcing any provisions of these Terms or any of its rights hereunder shall not be construed as a waiver of such provision or right thereafter to enforce the same.

23. The headings in these Terms are solely used for convenience and shall not have any legal or contractual significance.

24. These Terms shall be governed by and construed in accordance with the law of Pakistan, and the parties submit to the exclusive jurisdiction of the Courts of Islamabad, save that the Company may take action in any relevant jurisdiction to enforce its Intellectual Property Rights. You agree that any cause of action brought by you arising out of or related to your use of the Service and/or the Website must commence within a reasonable time and in any event within one (1) month after the cause of action accrues.

25. These Terms shall inure to the benefit of and be binding upon each party's successors.

26. If these Terms are translated into any other language and there is a discrepancy between the English text and the text of the other language, the English text version will prevail.