Refund Policy

1. General Policy

We understand that circumstances may change, and sometimes a project needs to be canceled. Our goal is to provide fair and transparent guidelines for refunds to ensure both our clients and our agency are treated fairly.

2. Eligibility for Refund

3. Refund Process

4. Refund Options

5. Non-Refundable Fees

6. Client Responsibilities

Clients are expected to provide clear project requirements, feedback, and timely responses to our team’s inquiries. Failure to do so may impact the eligibility for a refund.

7. Cookies

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8. Dispute Resolution

If a dispute arises concerning the eligibility of a refund or the refund amount, both parties agree to attempt to resolve the issue through amicable negotiation.

9. Changes to the Refund Policy

Compass Design Co. reserves the right to modify this refund policy at any time. Updated policies will be posted on our website, and clients will be notified of any changes.

10. Contact Us

For refund requests or any questions regarding this policy, please contact us at [email protected]

By engaging with Compass Design Co., clients agree to abide by this refund policy. We encourage clients to thoroughly review this policy before entering into any agreements with our agency to ensure mutual understanding and satisfaction.